1 Confirmation of Booking
All bookings will be confirmed (subject to availability) within 1 working day of receipt of application.
Do not to book flights or arrange any accommodation until written confirmation has been received from the college and a Letter of Acceptance has been issued. BLC is not liable for costs incurred by arranging any services if confirmation of booking has not been issued by the college.
2 Payment of Fees
A course can be reserved with full payment or a course deposit (GBP 250) which will be deducted from the total fees payable. No visa documentation will be issued until BLC receives these deposits. Full fees must be paid no later than 14 days before the start date. On receipt of your initial payment BLC will send a Letter of Acceptance to Study with an invoice for the balance of fees payable. For all late payments made after the due date a late payment fee of GBP 50 will be added.
Courses booked less than 14 days before start date – FULL FEES PAID ON RECEIPT OF BOOKING
If you have not paid for your course / accommodation before arrival BLC will cancel your booking and will not be held liable for any additional expenses the student may incur.
Payment by FLYWIRE is preferred – please use our secure payment service here http://brightonlanguage.flywire.com/
You can also pay by bank transfer, account name is: Brighton Language College Ltd.
Account name: Brighton Language College Ltd.
Bank Barclays Bank, 126 Station Rd, Edgware, Middx, HA8 7RY
Account number: 23340953
Sort Code: 20-29-37
2.1 Card-Not-Present Fraud
Card-not-present fraud is where stolen card / details are used to book a course and the customer does not physically present the card to BLC during the fraudulent transaction. In such cases where this is suspected it will be investigated and no refund will be issued until BLC is satisfied that an act of fraud has not been committed. BLC will under no circumstances refund to a bank account any fees paid, legitimate refunds to credit cards are to the credit card used only – no other means of refund from BLC are possible.
3 Bank Charges
All Bank Charges must be paid by the student, full invoice must be paid.
4 Course Materials
All courses include the 1st text book in the Registration Fee, any further study books must be bought by the student for any changes in the course. BLC will not provide photocopies to students in place of text books. Students are permitted to buy the study materials from other sources and not the book shop, however this must be within the 1st week of the new course. Failure to buy a text book will result in exclusion form the class until the book is provided.
5 Course & Entry Levels
If after the placement test, a student is found to be below the minimum level required to start the course, BLC reserves the right to place the student on an alternative course.
If you require a visa you must contact the nearest British Embassy, Consulate or High Commission for conditions of all visa categories. Visa arrangement and collection is the responsibility of the student or agent.
Short-term Study Visa (6 months) – age 16+ for up to 6 months study
Short-term Study Visa (11 months) – age 16+ for up to 11 months study
Short Term Student (Child) – age under 16 for up to 6 months study
BLC reserves the right to alter the particulars of services. This includes changes to dates, locations, facilities & courses where changes are necessary due to circumstances beyond the company’s control. Junior / Family activity schedules provided on line and in our brochure are a 1 week example and not guaranteed as the activities for the week in question. Activities / excursions may change prior to arrival due to circumstances beyond our control and for operational needs, all students receive an updated schedule on the day of arrival.
BLC reserves the right to offer alternative english courses in the event of low demand for particular dates. BLC may also use locations in alternative premises in Brighton during high season. Courses are held on continuous enrolment and are designed for entry at any week, students who wish to start from week 1 of the semester please contact the school for more information.
Accommodation of all types is subject to availability and cannot be guaranteed at the time of booking.
Accommodation provided is within our advertised 20 – 45 minute travel time and it is not acceptable to ask to be reallocated due to distance. BLC aims to place students in comfortable and welcoming homestays, allocated homestays cannot be rejected that are within our advertised distance.
Homestays can be a couple, a family of 3 or 4, a single person or a retired couple. They may be vegetarian or have pets, they may live in a house or an apartment, BLC does not guarantee a mother, father & children “family” as this does not reflect UK society or culture. All homestays are checked by our team regularly and meet British Council standards for a homestay in the UK and we do not guarantee specific requests for homestay environments due to personal preferences and will not move a student who does not accept a homestay based upon unsuitability for not being a “traditional” family. BLC does not accept bookings with requests that discriminate against any sector of UK society.
If your visa has not been approved 1 week before arrival (low season) and 2 week before arrival (high season JUNE / JULY / AUGUST) accommodation is not guaranteed by BLC and you will have to make your own arrangements for your accommodation needs until accommodation can be arranged.
In High Season this will require arrangements being made for the entire high season period in most cases. You will be placed with a homestay after arrival at the earliest convenience. Payments for accommodation made are not used under these circumstances will be refunded.
Failure to provide BLC with medical or dietary information which results in a request for a change of accommodation before or after arrival will result in an additional £35 charged to the student.
No requests to reallocate accommodation once allocated before arrival will be allowed except on medical grounds. Failure to provide BLC with medical or dietary information which results in a request for a change of accommodation before or after arrival will be charged £35 Administration Fee.
For shared accommodation you must book with a friend, BLC is unable to guarantee shared accommodation through the year and will place you in single room accommodation and bill at that rate.
Shared accommodation is defined a room which has 2 or more beds, the majority have 2 but some triple and quadruple rooms are available and may be used in extra-ordinary circumstances.
BLC acts as an intermediary in apartment lettings, hotel and hostel bookings and cannot be held liable for any extra charges, complaints, misrepresentations, disputes, breakages or actions between the letting agency / hotel and customer. Any disputes must be taken up directly with the letting agency / hotel, not with BLC.
BLC reserves the right to cancel accommodation immediatley for students in circumstances where hosting is no longer a viable option. This includes abusive or disruptive behaviour at the home stay or school, BLC will attempt to resolve the situation, this may include moving to a new homestay of BLC’s discretion which may / may not the original booking requirements (no refunds). We are not obliged to host students who clearly display a lack of respect for the homestay providers, students who are removed from accommodation in such circumstances will need to arrange alternative accommodation (juniors will be sent home).
Students who are asked to move out from homestays 2 times due to continuing behavioural issues BLC retains the right to not continue to provide accommodation for the student, refunds will be issued as per our terms and conditions and the student will be responsible for arranging their own accommodation.
Home-stay accommodation allocations reserves the right to place students in home-stays that to do not fully match requests when necessary due to, but not restricted to, operational needs, changes in arrival dates, changes in availability, requests for twin / single rooms, availability of half board / breakfast only, location in Brighton, shared occupancy in the same house as another student or preferences for no pets. BLC’s primary concern is to ensure all students are housed on arrival. Refunds will be issued if there is a difference in the price of the accommodation. Please note that all accommodation is Sunday to Sunday, arrivals and departures outside of this window will mean the student staying in private accommodation arranged independently.
Homestays are reserved from 17:00 on arrival day and students are asked to have vacated their rooms by 11:00 on departure days. Requests for availability outside of these times is not guaranteed. Junior Vacation arrivals during high season may be requested to wait at the college with BLC staff until the homestay is available on that day.
Please refer to our anti-discrimination policy when booking accommodation through BLC, changes or requests which are in violation of the Equality Act 2010 will not be tolerated and accommodation will be cancelled and BLC will not be responsible for housing the student.
9 Changes to Accommodation (After Arrival)
Changes to accommodation which incur a taxi fee for transferring from accommodation to school / accommodation are payable by the student(s) in all cases except where BLC has moved the student(s) due to circumstances beyond the control of the company and this has been authorised in advance by management.
When a homestay move is offered due to complaints raised by the student/leader/agent/parent regarding the current accommodation and refused by the student/leader/agent/parent no refund/compensation will be given should there be a claim against BLC regarding the accommodation provided.
10 Changes of Enrolments
BLC reserves the right to charge an Administration Fee (GBP 25) each time a course are changed or cancelled after a place has been confirmed. There is no Administration Fee for students who wish to increase the number of lessons per week or an extension to stay (changes must comply with any visa restrictions you have). Students under 18 who wish to amend their course will need to be confirmed in writing by their parent, agent or guardian.
General English & Exam courses are open to anyone 16 years or above; Business 18+ and 40 Plus 40+; junior vacation courses 12 – 17 years old; Global Leadership 14-17 years old; Explorer 5 – 11 years old; Safari 7 – 11 years old; 1 to 1 tuition is available to 12 years old and above. Closed groups are tailor made and are subject to their own age restrictions.
12 Changes to Airport Transfers
Any change to airport transfers must be sent to firstname.lastname@example.org at least 2 full working days before the designated date and time of arrival. If notice is not received an additional charge (GBP 25) will apply.
13 Airport Transfers
Airport transfer fees include 1 hour waiting time from the scheduled time the flight has landed. Where waiting time exceeds one hour students will be charged GBP 30/hour.
14 Accident & Medical Insurance
All students must have appropriate medical and travel insurance.
15 Study Materials
All courses include an initial (one copy) of a text book on arrival. Lost or damaged text books are the responsibility of the student to replace. Additional course books @ GBP 35 (estimate).
16 Duration of Lessons
One lesson is 45 minutes. Breaks between lessons will not always observe this pattern. Class schedules will, in total, be of the agreed length (e.g. 3 hours / day) but may be broken into a 3 x 60 minute pattern with 2 breaks or a 2 x 90 minute pattern with 1 break. 20 lessons – 15 hours / 26 lessons – 19.5 hours / 30 lessons = 22.5 hours /32 lessons – 24 hours.
17 Refund Policy
BLC does not give cash refunds, any refunds will be made by credit card only to the credit card used to make payment or bank transfer to the account which the fees were originally paid from. BLC will not refund to a 3rd party or through alternate channels under any circumstances. BLC will not be liable for any bank charges or currency fluctuations.